Terms & Conditions
Anna Banana Yoga Terms & Conditions
I strive to provide you excellent teaching and customer service. This document is a protocol for certain situations and helps ensure the integrity of my services. Please read it in full and let me know if you have any questions before booking.
By booking a class you are agreeing to the following:
New Student Questionnaire
For the safety and protection of both student and teacher, all students are required to complete a New Student Questionnaire prior to the start of the first session, including a waiver of liability. Please complete, sign and return at least 24 hours before class so I can make sure I deliver a class that works for you.
All classes must be pre-booked and paid for online using a debit or credit card. Payments will be processed through Stripe.
Refunds and Transfers
Drop-in classes are non-refundable and non-transferrable.
By booking a block of classes you are receiving a discounted price for a confirmed place in that class. If you are unable to make any of the block there is no facility to receive a refund. You may be able to transfer to an alternative class in the same week if space is available and at Anna Banana Yoga’s discretion.
Cancellations and Substitutions
If you are unable to make a booked class, please contact Anna Banana Yoga as soon as possible so I can offer your space to another student: email@example.com or 07795 66 33 89
If bad weather prevents an outdoor class or event taking place, Anna Banana Yoga will offer you the choice of an alternative class or a full refund. The decision to cancel the class will be at Anna Banana Yoga’s discretion.
If Anna Banana Yoga chooses to cancel a class then all monies paid to Anna Banana Yoga will be refunded. Anna Banana Yoga will not be liable for any other expenses incurred by the student, including but not limited to travel costs, insurance costs etc.
Anna Banana Yoga reserves the right to send a substitute teacher if unexpected circumstances prevent Anna from teaching any class.
In the event of Force Majeure/unforeseen circumstances that hinders, delays, or leads to cancellation of classes, Anna Banana Yoga will not be liable for any costs incurred or to repay any monies received. This includes but is not limited to, severe weather, acts of terrorism, disease epidemics, government actions, natural disasters, war, strikes, and failure of 3rd parties such as venues/caterers to provide their services.
In registering for any class you agree that Anna Banana Yoga, shall not be held responsible for any damage, loss or delay.
Arrive a few minutes early to class so that we can start on time and finish on time
Stay until the end of the class, including final relaxation – Savasana, as this is the most important part of the practice where you absorb all the benefits.
Don’t check your phone during class. If there are exceptional circumstances and you need to check your phone please let me know in advance. Otherwise try to switch off!
Your health and wellbeing
Yoga is a safe and effective form of exercise, and I take great care to ensure your wellbeing. However, it is your responsibility to ensure the classes you take and the variations you choose are appropriate for your body. If you have any health concerns, it is your responsibility to discuss these with a healthcare professional before joining my classes.
When practising online, please adapt in ways suitable for you, take breaks as you need and practice in a safe space. Should you feel unwell or feel pain, stop immediately and seek advice from a medical professional. If in doubt about a pose or sequence, don’t do it. I recommend you don’t eat 2 hours before class and make sure you are well hydrated 2 hours before the session.
By booking a class with me, you agree to honour your body by adjusting the practice to your own capabilities and needs to ensure that no personal injury occurs.
I look forward to welcoming you to my classes.